Frequently Asked Questions

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We make sure to return the tracking response as soon as possible, or maximum it takes 24 hours.

There are few requisite elements in the tracking response information, which are as follows:

  • Tracking number
  • Delivery status
  • Delivery date and time
  • Physical Location
  • Date on which the shipment was shipped
  • Type of shipment
  • Shipment weight

Yes. Just Shipped allows its customers to track up to 20 tracking numbers in a single e-mail address.

We care about the satisfaction of our customers through our service. From the minute we pick up the shipment, to the exact moment it is conveyed, Just Shipped gives clients an absolute shipment status so that you can track your consignment.

The status “Returned to Shipper” in status section implies that the shipment was come back to the first shipper. Potential purposes behind return include yet are not constrained to: shipment denied by the proposed representative, Just Shipped couldn’t find the physical location, or incapable to convey after a number of attempts.

Courier out for Delivery is the status when your shipment is dispatched and on its way for delivery, which means you will get the parcel on the same day.

Just Shipped gives delivery subtleties to all domestic shipments. But, for global shipments Just Shipped gives delivery status just to substantial locations. For territories which are on-sent through different methods or conveyed by third party, delivery details won’t be accessible.

In case, the consignee isn’t present at the given location, our representative will convey the shipment to the individual who is available at that location and will take down the signature and details of the person. Or, if nobody is there at that location, our courier will leave a message card. Our courier will make a second attempt the very next day. Well, certain sensitive shipments represented by shipper guidelines must be gotten either by consignee or his/her blood relative at given location.

All cases for worldwide/local shipments must be submitted to Just Shipped within thirty (30) days from the date that Just Shipped acknowledged the shipment. If you fail to do so, Just Shipped will have no liability whatsoever.

Our customer care team is here to guide you regarding all your shipment queries. You can email us at, live chat with us or call us at 352-234-3840.

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